Shipping policy
Shipping Policy
Thank you for shopping with [Toy Collection]!
We aim to provide you with fast, reliable, and affordable shipping. Please read our shipping policy below for more details about how and when your order will arrive.
Processing Time
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or holidays will be processed the next business day.
-
You will receive an email confirmation with tracking information once your order has shipped.
Shipping Time & Rates
We ship to most countries around the world. Estimated delivery times vary by destination:
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 7–12 business days | Free / Flat rate / [$$] |
| Canada | 8–14 business days | [$$] |
| United Kingdom | 6–10 business days | [$$] |
| Europe | 8–15 business days | [$$] |
| Australia & NZ | 8–16 business days | [$$] |
| Rest of World | 10–20 business days | [$$] |
Note: These are estimated delivery times. Actual delivery may vary due to factors like customs clearance, local delivery conditions, or peak seasons.
Shipping Carriers
We work with reliable international and local carriers, including but not limited to:
-
USPS / UPS / FedEx
-
DHL / YunExpress / 4PX
-
Local postal services depending on your region
Tracking Your Order
-
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
-
You can track your order using the link provided in the email, or by visiting our [Track Your Order] page.
Customs, Duties & Taxes
-
Orders may be subject to import duties and taxes (including VAT), which are imposed once the package reaches your country.
-
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
-
Please check with your local customs office for more information before placing an order.
Shipping Delays
While we do our best to ensure timely deliveries, unexpected delays may occur due to:
-
Customs processing
-
Public holidays or severe weather
-
High-demand sales periods (e.g., Black Friday, holidays)
If your order is significantly delayed, feel free to contact our support team at [JoshuaWalker7987@outlook.com], and we’ll be happy to assist you.